TERMS & CONDITIONS
1. Scope
These terms and conditions apply to all orders placed through this website by consumers. "We," "us," and "our" refer to TASJA (Tasja Cathrin Rosè); "you" refers to the customer.
2. Contracting Party
Contracts are concluded with TASJA (Tasja Cathrin Rosè), as named in our IMPRESSUM.
3. Conclusion of Contract
Displaying products in our shop does not constitute a binding offer on our part, but an invitation for you to place an order. By submitting your order at checkout, you make a binding offer to purchase. We will confirm receipt of your order by email; this confirmation does not yet constitute acceptance. A contract is only concluded once we confirm shipment of your order or explicitly accept it.
4. Prices and Payment
All prices are shown in the currency displayed at checkout. As a small business owner under §19 UStG (German VAT exemption for small businesses), we do not charge VAT, and this is noted at checkout. Shipping costs are shown separately before you complete your order; see our SHIPPING POLICY for details. Payment can be made via the methods offered at checkout (credit/debit card, PayPal, Klarna, and other supported options). Full payment is due at the time of ordering unless otherwise agreed.
5. Delivery
We aim to ship all orders within the timeframes stated in our SHIPPING POLICY. Delivery times are estimates and not guaranteed, as production and shipping are handled by our fulfillment partner. We are not liable for delays caused by the carrier or circumstances beyond our control.
6. Retention of Title
The delivered goods remain our property until paid for in full.
7. Warranty
Statutory warranty rights apply. If a product is defective, please contact us at [email address] so we can find a solution. This does not affect your separate right of withdrawal, described in our WIDERRUFSBELEHRUNG/RIGHT OF WITHDRAWAL page.
8. Liability
We are liable without limitation for damages resulting from injury to life, body, or health caused by us, and for damages caused by intentional or grossly negligent breach of duty. For damages resulting from slightly negligent breach of a material contractual obligation, our liability is limited to the foreseeable, contract-typical damage. Further liability is excluded, except as required by mandatory law (e.g., the German Product Liability Act).
9. Right of Withdrawal
As a consumer, you have a statutory right of withdrawal, described in full in our separate WIDERRUFSBELEHRUNG/RIGHT OF WITHDRAWAL page, including the model withdrawal form.
10. Dispute Resolution
As a business with fewer than 10 employees, we are exempt under § 36 (3) VSBG from having to state whether we participate in consumer dispute resolution procedures. We are not obligated to participate in dispute resolution proceedings before a consumer arbitration board, and do not currently do so voluntarily.
11. Final Provisions
These terms are governed by the laws of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer habitually resident in another EU country, you continue to benefit from any mandatory consumer protection provisions of that country's law. Should any provision of these terms be invalid, the remaining provisions remain unaffected.